Delivery

At Rewild at Heart, we are committed to providing you with high-quality, eco-friendly products while ensuring a smooth and efficient delivery process. Here’s everything you need to know about our delivery times and methods:

Apparel & Accessories

Our apparel is made-to-order, ensuring that we minimise waste and only produce what you need. We’ve partnered with an industry leader in sustainable fashion, to fulfil our print-on-demand orders promptly.

  • Production Time: Each garment is printed specifically for you once your order is placed. This process typically takes 2-3 business days.
  • Shipping Time: Once printed, your order will be dispatched and should reach you within 3-5 business days within the UK. International orders may take a bit longer, usually 7-14 business days depending on your location.
  • Shipping Partners: We use reliable and eco-friendly shipping partners to ensure your items are delivered swiftly and sustainably.

Handcrafted Woodwork Items

Our range of bird houses, bat boxes, bug hotels, and other woodwork items are handcrafted to order by our skilled artisan Paul. These bespoke pieces require a bit more time and care to create.

  • Production Time: Each woodwork item is made to order, with a typical production time of 7-10 business days. This ensures that your item is crafted with the utmost attention to detail and quality.
  • Shipping Time: Once your item is ready, it will be shipped to you within 3-5 business days for UK orders. For international orders, please allow 7-14 business days for delivery.
  • Shipping Partners: We use environmentally conscious shipping providers to deliver your handcrafted items safely and sustainably.

Important Information

  • Packaging: All our products are packaged in eco-friendly materials. Our apparel is sent in paper-based mailer bags, and our woodwork items are securely packaged using recyclable materials.
  • Tracking: You will receive a tracking number once your order has been dispatched, allowing you to monitor its progress.
  • Returns and Exchanges: We stand by the quality of our products. If for any reason you are not completely satisfied with your purchase, please refer to our Returns and Exchanges page for more information.

We are dedicated to sustainability at every step of our process, from production to delivery. Thank you for supporting our mission to create a greener, more eco-friendly world.

If you have any questions about your order, please don't hesitate to contact our customer service team at hello@rewildatheart.com.